Privacy Policy
Last updated: September 2026
The Doors of Ottawa respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect through our website, how we use it, and the choices available to you.
Information We Collect
We may collect personal information that you voluntarily provide when you:
Contact us or submit an inquiry through our website
Sign up to receive news and updates
Register for a walking tour, lecture, workshop or other event
Communicate with us directly
Depending on how you interact with us, this information may include your name, email address, telephone number, event or program interests, and any information you choose to include in a message or inquiry.
We only ask for information that is reasonably necessary for the purpose for which it is being collected.
Walking Tour & Event Bookings
Online ticket purchases and registrations may be processed through Tickets Please, a third-party ticketing platform.
When you follow a booking link from The Doors of Ottawa website, the information you provide during the booking and payment process is subject to the privacy practices and terms of the applicable third-party providers.
The Doors of Ottawa does not directly collect or store your complete credit card information through this website.
We may receive information necessary to administer your booking, such as your name, contact information, ticket type and event registration details.
How We Use Your Information
We may use the information we collect to:
Respond to questions and inquiries
Administer walking tour, lecture, workshop and event registrations
Provide important information related to a booking or event
Communicate with you about services you have requested
Send news, upcoming tour information and other updates when you have chosen to subscribe
Operate, maintain and improve our website and services
Meet applicable legal and administrative requirements
We do not sell or rent your personal information.
Email Updates & Marketing Communications
If you choose to subscribe to The Doors of Ottawa mailing list, we may send you information about upcoming tours, events, programs, products and other news.
Subscription to marketing communications is optional. You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
Unsubscribing from marketing emails will not prevent us from sending necessary communications related to a booking, registration or inquiry.
Website Analytics & Cookies
Our website may use cookies and similar technologies to support website functionality and help us understand how visitors use the site.
We may also use website analytics tools to collect information such as pages visited, general device and browser information, referring websites and interactions with the site. This information helps us understand website performance and improve the visitor experience.
Where required, visitors may be given choices regarding non-essential cookies through the website's cookie settings.
Third-Party Services
We may use trusted third-party service providers to operate parts of our website and services, including website hosting, ticket registration, payment processing, email communications and website analytics.
These providers may process personal information according to their own privacy policies and terms.
When you follow a link to an external website or service, including a ticketing platform, that service's privacy practices apply to information you provide there.
How We Protect Your Information
We take reasonable steps to safeguard the personal information under our control and limit access to information to purposes connected with operating The Doors of Ottawa and providing our services.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting or administrative requirements.
When personal information is no longer required, it may be securely deleted or anonymized, as appropriate.
Your Privacy Choices
You may contact us to ask about the personal information we hold about you or to request that information be corrected, subject to applicable legal requirements.
You may also withdraw your consent to certain uses of your personal information, where applicable.
Links to Other Websites
Our website may contain links to third-party websites. The Doors of Ottawa is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policy of any third-party service you use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or privacy practices. The most recent version will be posted on this page with the date it was last updated.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
The Doors of Ottawa
Nicole Sammut
Email: thedoorsofottawa@gmail.com